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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Gross bathtubs The bathtub wall was covered in long stray hairs.
Business response:
Dear Guest, Thank you for choosing us. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We will address the concerns you mentioned as soon as possible. Apart from this, we hope you had a pleasant stay and will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area... read more
Okay stay
Great for the price.
Business response:
Dear Kyle, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer at such a great value! Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management
NO DEODORIZER NEEDED My room had a horribly strong smell from a deodorizer so I had to leave windows open. All day to air it out… first night I couldn’t hardly sleep and I still have the smell in my belongings I brought home. Didn’t open it first night bc I was on first flr overlooking parking lot. Then realized I could open it a little bc it had locks in it so I could air it out. It was really really strong! Only make beds after 7 days and you can bring in clean towels …. When you bring them your dirty ones.
Business response:
DearJoseph, Thank you for your feedback. We apologize for the discomfort caused by the pungent odor in your room and the issues with housekeeping. This is not the experience we aim to provide. Your comments will be shared with our team to address these concerns and improve our services. We appreciate your understanding and hope to have the opportunity to offer you a better stay in the future.Sincerely,Hotel Management
The hallways smelled like smoke in this nonsmoking hotel. Back doors propped open, smokers and drinkers out back. I forgot I was in Mt. Pleasant for a moment. I got bitten throughout the night from something in the room and didn’t feel comfortable sleeping under the covers after finding hair everywhere. Would not recommend if you’re looking for a place to take your family.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.