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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I won't stay here again My stay was overnight. The room had a couple of large stains on the floor. The carpeted baseboards were falling off the wall. It smelled like cigarette smoke in the room. The hallway reeked of marijuana. There was an advertised breakfast, which turned out to be coffee with some snack bars. No one was at the counter at check out.
Business response:
Dear Guest, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Fair priced! I enjoyed my stay it was peaceful, the place and rooms has some updating to do but for the price it was ok! They let you know at the desk that cleaning is every 14days so if you need anything you have to bring what you used downstairs to replace it at the front desk. Breakfast is free but it’s to go! I got 1 issue this guy name mark at the front desk was kinda rude but I ignored it I ask him a question and he gave me responses as if I’m suppose to not ask or know the answer already such a jerk he being so rude h... read more
Business response:
Dear Ianthe, Thank you for giving us an excellent rating. We are happy to know that we were able to surpass your expectations and provide you with a pleasant stay. At Extended Stay America, we take pride in offering comfortable accommodations and amenities that cater to the needs of every traveler. We appreciate you letting us know about your concerns regarding our staff, and we will address them appropriately. We value your business and look forward to serving you again in the near future.Sincerely,Hotel Management
Adequate accommodations friendly staff.
Business response:
Dear David, Thank you for choosing Extended Stay America. It is glad to know you had a great stay and were pleased with the clean and comfortable room that is best for your needs. Your compliments for the team are shared for encouragement. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management
My stay was good clean room loved available washer and dryer but it was a little to busy for me kind of noisy and dog barking but I would use again just for stop and go proposes
The staff at the front desk were super nice and friendly. They make you feel like family. We would definitely stay here again!
all staff were pleasant and receptive
Business response:
Dear Barry, It was a pleasure to read your fantastic review about Extended Stay America. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. Thank you for the recommendation to future guests. We hope to be your hotel of choice whenever you visit the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.