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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is probably the only Extended Stay property that I would stay at again. As little as I like it, the area is safe, deer come to the back side, and the price is fine enough for the area. I tried not to touch anything, and fortunately, I always travel with my pillows. I just need a place to sleep for a night with my dogs so this room did that. The bed was adequate.
Business response:
Dear Lissy, Thank you for your feedback. We're glad to hear that you found our property safe and that the price met your expectations. However, we apologize for any discomfort regarding cleanliness. Your experience is important to us, and we will address these concerns with our team to ensure better conditions for our guests. We appreciate your understanding and hope you'll consider staying with us again in the future. Sincerely,Hotel Management
Check in was fast and easy. Staff was pleasant. The bathroom was dirty. The toilet was dirty and had stains. The shower had clumps of other people’s hair. The furniture also had other people hair and multiple stains. The bed looked clean. Overall very average and happy I was only staying one night.
Business response:
Dear Myah, Thank you for your feedback. We're pleased to hear that your check-in experience was smooth and that our staff was pleasant. However, we sincerely apologize for the cleanliness issues you encountered in the bathroom and on the furniture. This is not the standard we strive for, and we will address these concerns with our housekeeping team to ensure improvements. We appreciate your understanding and hope to provide you with a better experience on your next visit. Sincerely,Hotel Management
Breakfast was poor
Business response:
Dear David, Thank you for your feedback. We regret that our breakfast offerings did not meet your expectations. We are continuously looking for ways to improve our services, and your comments will be taken into consideration as we work to enhance our breakfast options. Guest satisfaction is very important to us, and we appreciate your input. We hope to have the chance to provide you with a better experience during your next stay. Sincerely,Hotel Management
Best location and value in Mt. Pleasant, Close to the bridge to downtown, beaches, Patriots Point, Shem Creek, grocery stores and countless dining options. Management and staff consistently do a masterful job of managing an older facility that has full kitchens (including a rangetop) in every room. i’ve been staying here for a good number of years, when i’m in the area, and will contine to do so in the future.
Not quite as updated as other properties. Basic but fine for an overnight.
Great area, full of restaurants and gas stations and shops if you want to buy snacks, staff were all warm and friendly, area was great for waking, lovely place
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,357 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.