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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good experience Good enough. Good location.
Good The room was alright. I saw a few roaches. I disinfected myself. The bed was comfortable. I loved that it was pet friendly for cats 🙂
Business response:
Dear Deborah, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously, and it is shared with our housekeeping team to review and improvement. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Managem... read more
All was fine
Business response:
Dear catherine, Thank you for choosing Extended Stay America. It is wonderful to read that we exceeded your expectations and that you were especially happy with your overall stay. It was a pleasure hosting your visit, and we look forward to seeing you again soon.Sincerely,Hotel Management
it was fine,liked having a kitchen
Just OK For one night stay couldn't beat price. Would not stay here for longer than two nights. Could use some updating in the room. Some kitchen cabinets need better cleaning. You have to ask for kitchen supplies. They ran out of small shampoo. Convenient area. Bathroom a little tight. Most times there was no one at front desk, so you had to yell out a little to find someone. It served the purpose of my visit.
Business response:
Dear Jill, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
area around hotel well kept, at night a well lighted area
Business response:
Dear Betty, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding the upkeep of our property. We are delighted you included us in your travel plans and hope you will do so again. Sincerely,Hotel Management
Met my needs It was nice, reasonable and staff was helpful.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.