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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We loved the location of this hotel. We were easily able to walk to Cooper River and Patriots Point. Sullivans Island was ~15 minutes away and downtown was ~15 minutes. The room itself was okay. It was quiet and clean. Dishes were not provided until requested and, even then, the set was very basic. Room service only occurred if your booking was longer than a week—our’s was 5 nights so we didn’t get any cleanings at all. The hallway had a distinct fishy odor that never went away when we were there and the “breakfast” was chea... read more
Business response:
Gwendolyn, thank you for your candid review. We are glad our location worked well for you and that you were pleased with our well-kept accommodations. However, we regret not meeting some of your expectations and apologize for the inconvenience you experienced. We will address your feedback appropriately and make sure we prevent such reoccurrences. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
The bed was supposed to be queen sized but it was smaller. The bed was hard and so were the pillows. They had no computer or printer for guest to print out a boarding pass. Had to go to the library in Charleston for this. Also we’re supposed to have a breakfast. Only had a coffee bar.Anytime I ask the desk for something, the response was we don’t have that here.
Business response:
Gary, thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
Good place to stay for cheap!!
Business response:
Anish, thank you for choosing Extended Stay America for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be of great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon. Sincerely, Hotel Management
For the price was good.
The only thing offered as a morning meal was coffee, muffin, & oat meal.
Business response:
Byron, thank you for your visit. We are glad to see you had an overall good stay, but we are sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better stay experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.