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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Super convenient location to the beaches and to downtown charelston.
Business response:
Dear Krystyna, thank you for choosing to stay at Extended Stay America during your recent visit to the city. We are delighted to know you had an enjoyable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Great Experience
Business response:
Dear Mr. Russell, Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Charleston - Mt. Pleasant takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have ... read more
Fine for a night, but would stay more than that. I always like to start with a positive, so I will say the location is good. Staff is very friendly, and pet friendly. I felt safe in the area especially taking my dog out at night. Now the not so positive. The electricity in my room was not good! Every time I went to turn on the bathroom light it would blow a fuse. At first I thought the kitchen light in the bathroom light cannot be on at the same time. Definitely not the case! It was the bathroom light in general. I used the ... read more
Business response:
Dear Marianne, thank you for the pleasant comments about our location and the friendly staff. We are glad that, overall, you were pleased with your stay. However, we hope you will accept our apologies that maintenance issues inconvenienced you in your room and bathroom. Thank you for bringing this to our attention. On behalf of everyone here, we invite you to stay with us again the next time you are in the area. Sincerely, Hotel Management
Truly Pet-friendly hotel The location is convenient to downtown Charleston and to Mt. Pleasant. The room was clean and the staff was always friendly and helpful. My two small dogs don't often get to travel with me but had to on this spontaneous trip because all kennels were booked for the holiday week. They were completely at ease in the halls, elevator, and lobby. I would stay here again.
Business response:
Dear Ms. Elaine, Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Charleston - Mt. Pleasant takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have a... read more
Nice staff Staff was nice. Room was very minimal. We had 4 guests but was given only 2 of everything. ( 2 plates 2 forks 2 spoons 2 towels 2 washcloths etc). No toaster or coffee maker.
Business response:
Dear Guest, thank you for staying with us and sharing your feedback. We are sorry that your room had a shortage of supplies. Had we known this when you were here, we would have arranged for the same to your satisfaction. Further, sharing this information with our concerned team to validate that abundant supplies are provided for all our guests in the future. Please know we welcome you to contact our front desk at any time for items you need to make your stay more comfortable; we are always here to help. We do hope you will s... read more
Good value, convenient, close to all top attractions in Charleston if you drive. Staff are nice and polite.
Business response:
Dear Tian, at Extended Stay America, we are delighted to know you had a wonderful stay. It is a pleasure you liked the hotel's convenient location and our staff's customer service and found us of great value. Providing a comfortable stay to all our guests is what we strive for every day. We look forward to welcoming you soon for another enjoyable stay. Sincerely, Hotel Management
Clean and comfortable room, but toilet had issues and the faucets were backwards.
Business response:
Dear Judith, thank you for choosing Extended Stay America and for sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax and many extras that make traveling easy. However, we have shared your remarks with our maintenance team to ensure the room should be thoroughly before the arrival of any guests. Thanks again for the great review. Please come and see us again! Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Charleston - Mt. Pleasant takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that ... read more
Business response:
Thank you again for your positive comments. I have shared them with our entire team as well as our Senior Management. We look forward to hosting you once again at Extended Stay Hotels.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.