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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved Everything about our stay. Would definitely stay again.
Business response:
Thank you again for your positive comments. I have shared them with our entire team as well as our Senior Management. We look forward to hosting you once again at Extended Stay Hotels.
Love this Hotel. Loved this Hotel. Very comfortable. Loved having a kitchenette.
Business response:
Andrea, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. It was a great pleasure for me to read the comments you submitted. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Charleston - Mt. Pleasant takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that ... read more
Business response:
Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. One of the greatest rewards of my job is receiving encouraging feedback such as yours. Our staff at the Extended Stay America Charleston - Mt. Pleasant takes pride in creating a memorable, exceptional “home away from home” for our guests. Hearing that we have accomplished that goal means that we have delivered you the value and experience you ... read more
Great for our one night stay Front desk staff, Matthew, was great. Room was great for our need. Was only a one night stay. Kitchen was great though. Full Fridge. Bed is not the most comfortable. Great location as well!
Business response:
Thank you again for your positive comments. I have shared them with our entire team as well as our Senior Management. We look forward to hosting you once again at Extended Stay Hotels.
Terrible Front desk was helpful and friendly and fast but room was below par...trash cans were not empty..musty smell in room and beds were full size not queen size and there was no shampoo or conditioner or soap
Business response:
Sandy, thank you for taking the time to share your feedback. We are gkad you were pleased with the service our front desk associate delivered and that you had a pleasant stay overall. However, we regret not meeting some of your expectations and apologize for the cleanliness issues you experienced. We will address this with our housekeeping team and takes steps to ensure we are more diligent going forward. We also want to share with you that since our suites are designed for guests staying multiple nights and desiring home-li... read more
Very pleasant Very impressed! Will be staying there again.
Business response:
Patsy, thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and relaxing atmosphere for all of our guests; therefore, we love that you had a great time here. We are thrilled to read that you have already decided to stay with us again, and we look forward to having the pleasure of hosting you once more. Sincerely, Hotel Management
Someone left a urine sample bottle with a name on it , latex gloves and a bio hazard bag in the drawer, which we found upon arrival. I found this rather disturbing! No one was working at the desk check in , I stood there waiting for over 10 minutes. The only reason I stayed is because all of the other hotels were booked and this was close to downtown Charleston.
Business response:
Raymond, thank you for your feedback. We sincerely apologize for the housekeeping issues you encountered, which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and we are working with our housekeeping team to reiterate the importance of our daily checklists to make sure this does not repeat. We are also sorry for the concern you encountered at the time of check-in. We hope you will give us another opportun... read more
Great location. It was nice to be able to go out for a nice walk along the river in the morning. The room itself was good enough - large and clean with a comfortable bed - nothing special. The one disappointing thing was the breakfast. I expected more than oatmeal packets and granola bars.
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.