This profile has been claimed by the business owner or representative.
Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Anniversary Trip Everything was fine and the location great. However, the room offers free wi-fi, but to get wi-fi that actually lets you browse is a cost upgrade. This seems very nickle and dimeish and seems unnecessary. Charge enough for your rooms and provide functional wi-fi as one assumes they will get. That said, we would definitely stay at this hotel again.
Business response:
Donald, thank you for celebrating your anniversary at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our ideal location. However, we regret the inconvenience you faced due to our wifi. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Accessible and Affordable Basic room with long term amenities (full frig and two burner stove); comfortable bed and good heating and air. Lot's off available restaurants and shopping and easy access to the bridge over to downtown Charleston. Bathroom could have been a little cleaner but nothing that required a call to the front desk. Breakfast is VERY basic--coffee/tea, instant oatmeal, grits, breakfast bars and muffins. Adequate for me but many expect more. Overall a pleasant stay.
Business response:
Thomas, thank you for being our guest at Extended Stay America. It is our goal to deliver great value at a fair price. We believe that excellent customer service, our prime location, and a well-kept suite make us an amazing choice. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Checked in around 1015p, took about 5min for clerk to attend the desk, she did apologize. Nothing standouts as far as service.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
I was in Mt Pleasant for just a few days. Extended Stay was perfect for my needs. Staff was friendly, and room was clean. No complaints!
Business response:
Jeri, thank you for the fantastic feedback about your stay at Extended Stay America. We are delighted to know you had a great stay and that you were impressed with our well-kept property as well as our courteous associates. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
Hotel didn't have any ice machines and the so called continental breakfast consisted of granola bars and coffee. No juice, or any other beverage for children or adults. Not everyone drinks coffee or tea. Beverage machine all out of bottled water and other soft drinks.
Business response:
Tina, thank you for your review. We are sorry our selections at our complimentary grab-and-go breakfast did not live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Kindly note, our fully equipped kitchens with a full-size refrigerator has ice trays for your convenience, so we do not have an ice machine. Again, we apologize for the issues you encountered. We hope you will consider a return visit so we can make it up to you. Since... read more
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.