Extended Stay America - Charleston - Mt. Pleasant

Rob 

on Expedia

5 years ago

Good location and well priced. Staff were friendly, but my main issue is the false advertising. They claim to have discounted gym rates with a local gym. I asked on check-in, and while everyone seemed to remember that being the case, they couldn’t tell me which gym it was. Then, as far as the grab and go breakfast, some mornings they had something, others they didn’t. I don’t mean to nitpick, but these things are important. The reason we stay at a brand name hotel is consistency. It’s the whole psychological thing of being i... read more

Anonymous 

on Expedia

5 years ago

The hotel was nice, pretty much as expected. But the lady working the front desk was amazing. Wow talk about hospitality. I think her name was Cassandra, or at least that was the name on the card of the person who quality checked our room. She made the stay much better and really just went above and beyond to make sure everyone was taken care of. It was better quality of service than luxury hotels I’ve been at. I don’t normally write reviews but her service needs to be recognized. Just to make sure I got the right name, she ... read more

Anonymous 

on Expedia

5 years ago

More pleasant attitude than a regular motel. Convenient to downtown Charleston.