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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property and room was inviting and clean. The bed and pillows were not very comfortable. The lady who checked me in was very kind and helpful.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept suite and were impressed with our courteous associates. Also, we wish we had the opportunity to address the problem you had with the mattress while you were here as we would have done our best to ensure you were comfortable. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Everything was fine!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Location, easy access to downtown, expressways and restaurants.
Business response:
It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your trip to the area a total success. Thank you very much for sharing your experience so future guests can see what makes Extended Stay America an excellent choice. Sincerely, Hotel Management
Good accommodations for the price, great area for eats etc.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read you found us to be a good value and that our location nearby many restaurants was perfect for your needs. We appreciate your business and look forward to seeing you and your husband again soon. Sincerely, Hotel Management
Joy and Kiera were great. They always take great care of me. Awesome
Business response:
William, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone including Joy and Kiera from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Manager Joy and front desk Kierra were outstanding.
Business response:
Thank you for selecting Extended Stay America on your visit to our city. It was a pleasure reading your experience at our hotel was nothing short of an excellent stay and that you returned back with a remarkable impression of the hospitality shown by Joy and Kiera. Your recognition is appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
No batteries in tv remote and staff did not have any to give me.
Business response:
Thank you for choosing us. We delighted to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we regret the inconvenience you had concerning the television remote control. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Great staff!!! Nice rooms. The people at the hotel were great!! They did everything they could to help with anything we needed. Rooms were clean and roomy. Nice little kitchenette. Overall a great place!!
Business response:
Thank you for sharing your comments online regarding your visit to Extended Stay America. It is a delight to know you had a relaxing stay in your well-maintained room and that our friendly service made for a memorable experience. Our team thanks you for the compliments for their good work. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Not happy at all When I check then I found out I had to pay extra for my pet when I felt when I did it online it should have charged me or notified me of the extra coverage for my pet but it did not. Breakfast was just muffins and coffee that's it. I was told we have a kitchen so if we want different we have to cook it. No pool the grounds are very nasty picnic table had broken beer bottles and cigarettes everywhere not picked up for days. I had to call down to the desk because the people above us was so loud. That only help... read more
Business response:
Charlene, thank you for choosing to stay with us. We are sorry for not meeting all of your expectations. We have shared your comments with the appropriate department heads to make the necessary adjustments. Kindly note, the pet-friendly is clearly stated on our hotels' website. However, we will verify if we are missing out on any such information. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.