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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
toilet bowl didn't fill...but we just took the top off and manually pushed the stopper down each time.
Business response:
Thank you for your review of your recent stay. We apologize for the issues in your bathroom. Your feedback will be shared with our maintenance team for review and action. However, from your ratings, it seems your overall stay was satisfactory. We hope to see you again soon. Sincerely, Hotel Management
Very clean and easy to access cruise terminal. We enjoyed the grab and go breakfast
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our spotless property. We are also glad you loved our great breakfast and our location close to the cruise terminal. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Not as expected but ok I was disappointed that this extended stay was not the same layout as others
Business response:
Kathleen, thank you for being loyal to our brand. We are sorry our hotel did not meet your expectations. We value your feedback and will share it with the appropriate teams. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
It's close to activities, historic sites and restaurants.
Business response:
Thank you for staying with us at Extended Stay America, and for your kind review. We are glad you enjoyed our convenience to all that the city has to offer. We hope you will stay with us again soon! Thank you again for taking the time to share your feedback. Sincerely, Hotel Management
It was just o.k. They didn't clean our room or give us new towels after the first night. There was no ice machines. Breakfast was pretty much nothing. It was safe and relatively clean though so it was fine.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. Also, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Thank you for your comments. We hope to hos... read more
Continental breakfast was disappointing. First room we were given was not clean. We were given another room though.
Business response:
Thank you for your comments. We are sorry for the cleanliness issue you encountered in your initial room, but we are pleased our front desk associates resolved the problem to your satisfaction. We are also sorry you were unhapy with our breakfast offerings. Your comments about the breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast choices. We hope you will consider a future stay as so that we can provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.