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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and close with f all restaurant and shopping
Business response:
Jose, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
When I first walked in I waited a few minutes until someone came out of the back. I wasn’t greeted with a hello , just a what can I help you with. Well I’m not going to order a burger and you’re a hotel so what do you think you can help me with? (I didn’t say that) I just said I had a reservation and she said my room wasn’t ready. I asked if there were any good restaurants and she said if I go up somewhere there will be a bunch to choose from ( that didn’t answer my question). When I came back the room was ready and I was ha... read more
Business response:
Thank you for sharing your comments. We are sorry your room was not ready upon arrival and regret the service you received from our front desk associate. We have shared your feedback with the housekeeping team to be more diligent in their efforts so that we can improve our service going ahead. Also, your comments have been discussed with the appropriate team so that we can better serve our future guests’ experience. We have also asked our front desk team to take care of the refilling of the breakfast offerings. We hope to ha... read more
It’s Meh Machelle was without a doubt, the highlight of my experience at this hotel. She was genuinely friendly, welcoming and warm from the second I walked in the door. Sadly, it wasn’t the case across all the staff. The room was clean but loud. The AC wasn’t quite adequate, but not broken enough to complain about. The room always felt damp and basement-y. Breakfast isn’t at all- it’s granola bars and over processed packaged sugar muffins. Location is good. Price was fine. Bed was comfy. Showers had no water pressure at all... read more
Business response:
Caitrin, thank you for being our guest. Although you liked our location and were impressed by the service provided by Machelle, we are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback will be shared with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Nice for long stay
Business response:
Dennis, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that you had an excellent stay with us. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The conditions of the property were well kept and clean.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you loved our well-maintained property and that you had a great time with us. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.