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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We wanted a kitchen to save in meals. This is a bare bones property. No fitness room in an extended stay is odd. The walls are paper thin. You hear everybody. Staff was mostly pleasant.
Business response:
Thank you for your feedback. We are glad you liked having a fully-equipped kitchen and that you had an overall pleasant stay in your well-appointed room. However, we apologize for not meeting your expectations for a perfect stay. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Tv signal quality was really bar. Rooms could be more sound proof. I liked the large fridge.
Business response:
Thank you for your review of Extended Stay America. We are glad you had an overall pleasant stay and liked our kitchen amenities. However, we regret your disappointment with the television. We will share your feedback with the appropriate team for review and action. We value your suggestions and hope to see you again soon. Sincerely, Hotel Management
Clean and close with f all restaurant and shopping
Business response:
Jose, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
When I first walked in I waited a few minutes until someone came out of the back. I wasn’t greeted with a hello , just a what can I help you with. Well I’m not going to order a burger and you’re a hotel so what do you think you can help me with? (I didn’t say that) I just said I had a reservation and she said my room wasn’t ready. I asked if there were any good restaurants and she said if I go up somewhere there will be a bunch to choose from ( that didn’t answer my question). When I came back the room was ready and I was ha... read more
Business response:
Thank you for sharing your comments. We are sorry your room was not ready upon arrival and regret the service you received from our front desk associate. We have shared your feedback with the housekeeping team to be more diligent in their efforts so that we can improve our service going ahead. Also, your comments have been discussed with the appropriate team so that we can better serve our future guests’ experience. We have also asked our front desk team to take care of the refilling of the breakfast offerings. We hope to ha... read more
It’s Meh Machelle was without a doubt, the highlight of my experience at this hotel. She was genuinely friendly, welcoming and warm from the second I walked in the door. Sadly, it wasn’t the case across all the staff. The room was clean but loud. The AC wasn’t quite adequate, but not broken enough to complain about. The room always felt damp and basement-y. Breakfast isn’t at all- it’s granola bars and over processed packaged sugar muffins. Location is good. Price was fine. Bed was comfy. Showers had no water pressure at all... read more
Business response:
Caitrin, thank you for being our guest. Although you liked our location and were impressed by the service provided by Machelle, we are sorry for the issues you encountered and regret the inconvenience it caused. Your feedback will be shared with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.