This profile has been claimed by the business owner or representative.
Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Charleston SC Front desk was nice and helpful. Beds were real firm. The room was clean bud did have a odor to it.
Business response:
Jason, thank you for your review of your recent stay. We are glad you liked our friendly front desk staff and your comfortable beds. It is also nice to know you found your suite clean, but we are sorry for the odor you experienced. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Very clean and the room was huge. Very convenient to the highway and restaurants
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are delighted you enjoyed your stay at our spotless property. We are also glad you loved your comfortable room and our convenient location close to a variety of restaurants and highway. Thank you once again, and we hope to welcome you back soon. Sincerely, Hotel Management
Anniversary Trip Everything was fine and the location great. However, the room offers free wi-fi, but to get wi-fi that actually lets you browse is a cost upgrade. This seems very nickle and dimeish and seems unnecessary. Charge enough for your rooms and provide functional wi-fi as one assumes they will get. That said, we would definitely stay at this hotel again.
Business response:
Donald, thank you for celebrating your anniversary at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our ideal location. However, we regret the inconvenience you faced due to our wifi. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Accessible and Affordable Basic room with long term amenities (full frig and two burner stove); comfortable bed and good heating and air. Lot's off available restaurants and shopping and easy access to the bridge over to downtown Charleston. Bathroom could have been a little cleaner but nothing that required a call to the front desk. Breakfast is VERY basic--coffee/tea, instant oatmeal, grits, breakfast bars and muffins. Adequate for me but many expect more. Overall a pleasant stay.
Business response:
Thomas, thank you for being our guest at Extended Stay America. It is our goal to deliver great value at a fair price. We believe that excellent customer service, our prime location, and a well-kept suite make us an amazing choice. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Checked in around 1015p, took about 5min for clerk to attend the desk, she did apologize. Nothing standouts as far as service.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.