Extended Stay America - Charleston - Mt. Pleasant

Business response:

Dear Mike,Thank you for sharing feedback about your recent stay at Extended Stay America. We are delighted that our location was ideal for your plans and that you were pleased with our amenities. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to this area.Sincerely,Hotel Management 

Business response:

Dear Sean, Thank you for sharing your thoughts. We are glad you chose to stay with us, though we regret your experience did not quite meet your expectations. We are always looking for ways to enhance our guests’ stays, and your feedback helps us identify areas for improvement. We hope you will consider visiting us again so we can provide a more enjoyable and memorable experience.Sincerely,Hotel Management 

Business response:

Dear Penny, Thank you for sharing your experience. It’s great to hear that you found the room clean and the rates to your liking. Guest comfort is always a priority, and feedback like yours helps ensure a positive stay for all. We appreciate your input and hope to welcome you again in the future.Sincerely,Hotel Management 

Business response:

Dear Juanita,Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read that you enjoyed our outstanding service and well-lit and found us to be of excellent value. We are glad to share your feedback with our team, as they always love hearing feedback from our guests. It was a pleasure having you stay with us, and we hope you will choose us again!Sincerely,Hotel Management