Extended Stay America - Charleston - Mt. Pleasant

Business response:

Dear Taylor, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit us next time you are in our area. Sincerely,Hotel Management 

Business response:

Dear zihua, We appreciate you choosing to stay with us and taking the time to write a review. It's great to know you had a pleasant stay. Your remarks are much appreciated, and we hope you will revisit us soon when you are again in the city. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for choosing us. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We will address the concerns you mentioned as soon as possible. Apart from this, we hope you had a pleasant stay and will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area... read more

Business response:

Dear Kyle, We appreciate you choosing to stay at Extended Stay America and taking the time to write a review. It's great to know you had a wonderful stay and enjoyed all we offer at such a great value! Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management