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Extended Stay America - Charleston - Northwoods Blvd.
- Hotels
- N. Charleston, SC
About this business
Location details
7641 Northwoods Blvd., N. Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was large and spacious. The air was very cold. The smell was not fresh. There were a few bugs in the room. Not cool! The staff was a little cold at first and then warmed up. The pool was unavailable. A few rooms looked like they were damaged.
Business response:
Dear EMANUEL, it was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide. Sincerely, Hotel Management
Its ok, better than sleeping on thr streets
Business response:
We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
It was a little old
Business response:
Stephane, thank you for taking the time to share your feedback. We are glad your stay with us was enjoyable on many levels, but we regret that you felt our accommodations needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Nothing
Business response:
Kimberly, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
The hotel was close to my work and reasonably priced. I have stayed in other Extended Stays with good luck, this place is run down. It needs to be updated, my TV did not work and I asked teice about the remote/issue. I was told the maintenance guy was not in. I won't be back.
Business response:
Ray, thank you for evaluating your stay at our hotel. We apologize for the maintenance issues you encountered during your visit. We take such concerns seriously, and we will discuss them with appropriate individuals as we strive to enhance our guest experience. We are grateful for your feedback, and we hope you will give us another opportunity to host you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Northwoods Blvd.
How is Extended Stay America - Charleston - Northwoods Blvd. rated?
Extended Stay America - Charleston - Northwoods Blvd. has a 2.9 star rating with 1,968 reviews.
When is Extended Stay America - Charleston - Northwoods Blvd. open?
Extended Stay America - Charleston - Northwoods Blvd. is open now. It will close tomorrow at 12:00 a.m.