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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay Love it not so loud and etc it’s cleaner than other hotels
Business response:
Dear Darrell, Thank you for the excellent review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed our clean rooms. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you on your next visit. Sincerely, Hotel Management
Exceptional
Exceptional
Exceptional
Exceptional
Wonderful
Very Good
Pleasant
Pleasant The fact that the room wasn't cleaned very well, the refrigerator and microwave was left dirty. Roaches was all over. Up the housekeeping it wouldn't be that bad of a place to stay The location that's about all
Business response:
Dear Tamarra, Thank you for the feedback regarding your stay in our hotel. We are glad our location was convenient for everything you wanted to do on this visit. However, we are sorry for the disturbances you reported. Our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. Also, we sincerely apologize for any inconvenience you experienced with our housekeeping service. Rest assured, we have addressed your concerns with our housekeeping team to ensure that such i... read more
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.5 star rating with 1,104 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.