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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
Pleasant Room could have been cleaner upon arrival Staff was very friendly and helpful
Business response:
Dear Jamie, Thank you for your kind words about our staff's friendliness and helpfulness. We always strive to provide a positive experience, and we appreciate your feedback about room cleanliness. Our team is working hard to ensure all rooms meet high standards. We hope to have the opportunity to welcome you back and provide a spotless stay in the future. Sincerely, Hotel Management
Pleasant
Exceptional
No desayuno, no utensilios de cocina. Dice que tiene desayuno pero no tiene. Dice que tiene vajilla ya que tiene cocina para preparar alimentos y cocinar. Incluso en la habitación hay propaganda de la vajilla disponible de acero inoxidable, cubiertos, ollas, vasos de vidrio, etc Cuando solicitamos la vajillla nos dieron unos tenedores de plástico y unos platos pequeños. Nada más. Ni vasos hay. No pudimos utilizar la cocina. Compramos afuera igual que en cualquier hotel que no alardea de tener cocina completa. Instalaciones c... read more
Good for the price Needed to be cleaned in the room. There were a lot of things in the floor in the bathroom The beds were nice and the room was very cool
Business response:
Dear Tiffany, We’re glad you found the beds comfortable and appreciated the room’s temperature. We regret that the cleanliness of the bathroom did not meet your expectations. Your comments are important, and we will ensure our housekeeping team is aware. Thank you for your feedback, and we look forward to welcoming you back for an improved stay. Sincerely, Hotel Management
Pleasant
Good
Very Good
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,224 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.