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Extended Stay America - Charlotte - Northlake
- Hotels
- Charlotte, NC
About this business
Location details
9420 Statesville Rd., Charlotte, NC, 28269, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good
9 out of 10 Lil trash litter in parking spaces minor issue, put trash bins out for guests going in buildings. Walking distance to stores and quiet rooms. Quiet rooms clean 9out of 10
Business response:
Dear Anthony, Thank you for being our guest at Extended Stay America and for your valuable feedback. We are delighted you enjoyed most aspects of our hotel and appreciate your generous remarks about our convenient location and relaxing suites. However, we apologize for our oversights in the parking area. We will address this with our housekeeping team to prevent such issues from affecting future guests. We appreciate your comments and hope you will revisit us when you return to Charlotte so we can provide you with the excell... read more
Exceptional
Exceptional
Exceptional
Exceptional
Wonderful
Pleasant Elevator didn't work
Business response:
Dear Bernadette, Thank you for being our guest. We do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this adequately. We hope to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management
would stay again if I’m not in a hurry to get through the check in process computer system was very slow. took 45 minutes to check in! name on reservation was correct but after I finally got checked in, the name on the account was wrong! location was easy in and easy out. Very clean and neat.
Business response:
Thank you for staying with us, we look forward to seeing you again.
Frequently asked questions about Extended Stay America - Charlotte - Northlake
How is Extended Stay America - Charlotte - Northlake rated?
Extended Stay America - Charlotte - Northlake has a 3.6 star rating with 1,114 reviews.
When is Extended Stay America - Charlotte - Northlake open?
Extended Stay America - Charlotte - Northlake is open now. It will close tomorrow at 12:00 a.m.