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Extended Stay America - Charlotte - Tyvola Rd.

3.6
  • Hotels
  • Charlotte, NC

About this business

HospitalityHotels

Location details

6035 Tyvola Glen Circle, Charlotte, NC, 28217, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.61,331 reviews
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Anonymous 
6 years ago

Thankful there only 5 hours This was a choice because I got stuck at the airport and did not want to be a woman alone overnight in the airport. I may have felt safer at the airport. The room had construction dust on the floor from the lobby, there was no trash can in the room, the bedspread was stained, wondered if sheets were clean, the kitchen area was in desperate need of renovation, and it was a first floor with window locks that did not feel secure. Was told airport shuttle was full, then okay to use. Person at receptio... read more

Business response:

It was disheartening to read that we did not live up to our usual standards, and we are truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. Although your experience is not typical of our service delivery, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Charlotte - Tyvola Rd.

How is Extended Stay America - Charlotte - Tyvola Rd. rated?

Extended Stay America - Charlotte - Tyvola Rd. has a 3.6 star rating with 1,331 reviews. 

When is Extended Stay America - Charlotte - Tyvola Rd. open?

Extended Stay America - Charlotte - Tyvola Rd. is open now. It will close tomorrow at 12:00 a.m.