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Extended Stay America - Charlotte - University Place
- Hotels
- Charlotte, NC
About this business
Location details
8211 University Executive Park Dr., Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Zephaniah, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Thank you for choosing Extended Stay America! Sincerely, Hotel Management
The room may have been flooded at one time. It smelled kind of musty and weird.
The room is spacious and great kitchen area
Easy check in easy ability to extend stay quick grab and go breakfast
Everything was simple and very clean
Nykea gave me great customer service
Business response:
Dear Tevin, It’s wonderful to know that Nykea’s thoughtful service made a lasting impression. We genuinely value team members who bring warmth and care to every interaction, and we’ll be sure to share your kind words with her. Thank you for taking a moment to share your experience. We look forward to welcoming you again and making your next stay just as pleasant. Sincerely, Hotel Management
Found 3 roaches and a spider in our room over 2 nights stay. Wheelchir accessible room was good, walk in shower with shower chair. Refrigerator was clean as well as the bathroom.
Business response:
Dear Joan, Thank you for reviewing your stay. We were sorry to learn of your experience. While we follow strict protocols for cleanliness and preventive treatment, the room you stay in will be professionally addressed as a precaution. We are grateful you acknowledged the features and condition of the accessible accommodation. Your feedback is valued, and we look forward to the opportunity to provide you with a more comfortable and seamless visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - University Place
How is Extended Stay America - Charlotte - University Place rated?
Extended Stay America - Charlotte - University Place has a 3.5 star rating with 1,888 reviews.
When is Extended Stay America - Charlotte - University Place open?
Extended Stay America - Charlotte - University Place is open now. It will close tomorrow at 12:00 a.m.