Extended Stay America - Charlotte - University Place

Lucas 

on Expedia

3 months ago

Front desk staff was friendly and helpful. But on the way to the room, we noticed a really awful smell, like sewage. Luckily our room did not smell. Although the bathroom was clean, it felt severely outdated and there were mold stains in the ceiling. One of the bed side lamp’s bulb was out. There was a corner chair that was very dirty and stained so we couldn’t use it. The beds were super comfortable and clean. 

Terry 

on Expedia

3 months ago

It was in a great area 

Anonymous 

on Expedia

4 months ago

I was in a non- smoking room, but it smelled like cigarettes, couldn't sleep much to noisy. They charge for WiFi. Supposed to be free. I stayed there a week and it was very expensive, a rent payment for one week. 

Deirdre 

on Expedia

4 months ago

The rooms were clean and the staff was nice/ friendly. My only problem I was concerned about the people walking in and out of the hotel. One man approached my daughter and asked to use her phone because he was trying to reach somebody in the hotel and the hotel wouldn’t let him use the phone. 

Jennifer 

on Expedia

5 months ago

The management and staff were very kind and helpful. 

Blanca 

on Expedia

4 months ago

I didn’t like because there were cockroaches