This profile has been claimed by the business owner or representative.
Extended Stay America - Charlotte - University Place
- Hotels
- Charlotte, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8211 University Executive Park Dr., Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property was hygenic and clean. Staff was very helpful Lift was not working - so had to carry things in steps
Business response:
Dear Manivannan, Thank you for your positive review of our hotel. Your kind remarks about cleanliness and warm hospitality are greatly appreciated. Thank you for choosing Extended Stay America. However, we are sorry for the elevator issues that you encountered. Our maintenance team is already at work to fix it. We hope you are already planning another visit our way.Sincerely,Hotel Management
Not too bad for the money The hotel itself was ok there was Upgrades on the outside but the room we stayed in need of some improvement. Door knob was coming off stains on the bathroom sink not bad but definitely can use some upgrades in the rooms
Front desk personnel very welcoming, room clean, kitchen dated but acceptable. Breakfast? Not much.
Business response:
Dear James, we are happy you chose Extended Stay America for your recent visit to the city. Your feedback is shared with the concerned team to improve guest services. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Booked 7 weeks in advance. Told us the place was booked upon arrival. Said first come, first serve. Then said few rooms, but dirty and housekeeper gone..It was busy concert weekend and couldnt find other accommodations. Others were mad also and spoke to Manager. 30 min later, a few rooms were miraculously available. 🤔 ohh AND clean!?!?!
Business response:
Dear Amy, thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charlotte - University Place
How is Extended Stay America - Charlotte - University Place rated?
Extended Stay America - Charlotte - University Place has a 4.5 star rating with 1,072 reviews.
When is Extended Stay America - Charlotte - University Place open?
Extended Stay America - Charlotte - University Place is open now. It will close tomorrow at 12:00 a.m.