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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The smell of urine in the stairwell is unbearable
Business response:
Dear Jayson, Thank you for staying with us and for reviewing your time at our hotel. We sincerely apologize for the lingering smell in the stairwell and any discomfort it caused during your stay. Maintaining a clean and welcoming environment is a top priority for us, and your comments have been shared with our team to address this promptly. We appreciate your input and hope to have the opportunity to provide a more pleasant experience on your next visit. Sincerely, Hotel Management
Nothing exceptional
Business response:
Dear Jim, Thank you for sharing your feedback with us. While we’re glad your stay was generally satisfactory, we apologize for not providing an experience that exceeded your expectations. Delivering exceptional service is always our top priority, and your feedback will help us continue to improve. We appreciate you choosing our hotel and hope to have the opportunity to welcome you back for the outstanding stay you deserve. Sincerely, Hotel Management
wonderful staff, but the room had roaches and tons of trash onsite with lots of street noise
Amazing place to stay. Staff is extremely nice and helpful. Manager was amazing!
It was good I wish it already included the utensils
Short on beds I bought two rooms for reservation, but they only found one reservation, so it took about 20 minutes before they finalized the second reservation. Then the rooms where suppose to have two queens beds in each room but there was only one bed available.
Bathroom ceiling was hanging over tub.
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,412 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.