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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yiry the Maintenance man, I hope I'm spelling. His name right was amazing. Also, miss toya Lady at the front desk. What above and beyond for our stay? We had a chair that was broken when we got there and instead of him come in to fix it. He brought us a brand new one. They both always make me feel at home and i Love all this stuff. Love their grab and go.Breakfast is definitely worth every penny that you spend.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your excellent review. We are delighted to hear that you felt so warmly welcomed throughout your visit, and we truly appreciate your kind words. It is wonderful to know that Yiry and Ms. Toya made such a meaningful impact, and we will gladly share your praise with them for a job well done. We’re glad the quick replacement of the chair and the morning offerings added to your comfort as well. It was a pleasure having you as our guest, and we look forward to welco... read more
Staff is the best!!
Yes
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your review. Our goal is to provide an exceptional experience, and it’s always rewarding when a guest’s stay goes so smoothly. It was a pleasure to host your time in the city, and we hope to see you again soon! Sincerely, Hotel Management
This hotel was amazing. Love the grab and go breakfast. They had coffee for the adults.But I wish they had some type of juice boxes for the kids other than that was excellent. It was honestly a great convenience for me to just go down to the office.Grab a few things and take back up to the room. While the kids got ready Staff is. Definitely friendl.
Wonderful place to stay!!!!!!
Business response:
Thank you so much for staying with us! We hope to see you again
The smell of urine in the stairwell is unbearable
Business response:
Dear Jayson, Thank you for staying with us and for reviewing your time at our hotel. We sincerely apologize for the lingering smell in the stairwell and any discomfort it caused during your stay. Maintaining a clean and welcoming environment is a top priority for us, and your comments have been shared with our team to address this promptly. We appreciate your input and hope to have the opportunity to provide a more pleasant experience on your next visit. Sincerely, Hotel Management
Nothing exceptional
Business response:
Dear Jim, Thank you for sharing your feedback with us. While we’re glad your stay was generally satisfactory, we apologize for not providing an experience that exceeded your expectations. Delivering exceptional service is always our top priority, and your feedback will help us continue to improve. We appreciate you choosing our hotel and hope to have the opportunity to welcome you back for the outstanding stay you deserve. Sincerely, Hotel Management
wonderful staff, but the room had roaches and tons of trash onsite with lots of street noise
Amazing place to stay. Staff is extremely nice and helpful. Manager was amazing!
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,441 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.