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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short on beds I bought two rooms for reservation, but they only found one reservation, so it took about 20 minutes before they finalized the second reservation. Then the rooms where suppose to have two queens beds in each room but there was only one bed available.
Over priced for what it was. The bed was not super comfortable and there was a lot of road noise from the highway. We found 2 bugs in our room. Fortunately neither one were of the bed bug variety. The room was definitely very outdated. Probably will not stay here again.
Clean room , very quiet! Pricey on the pet fee. Enjoyed my stay
Carpet in room was full of stains. Kitchenette had extremely old cabinetry and could use a facelift. Bed and bath linens were very clean. Walls in room had repairs to the drywall that were not painted. Furniture was a little beat up.
Property was close to shopping and entertainment.
Not so good. My pillow, bedsheets, blanket linen all smells used not newly washed as I expected. There was no shower curtain. The room smells a smoking room…
Business response:
Dear Joseph, Thank you for taking the time to share your experience. We are truly sorry to hear that your room did not meet expectations. The condition of the linens and the cleanliness issue you described are not acceptable, and we sincerely apologize for the discomfort this caused. Additionally, we regret the inconvenience caused by the absence of a shower curtain. Your feedback has been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. We appreciate you bringing this to our ... read more
The room was clean.
Business response:
Dear Nancy, We are so glad to hear that your stay left a great impression! A clean and comfortable space is something we always aim to provide, and it’s wonderful to know we delivered during your visit. Thank you for taking the time to share your thoughts. We truly appreciate it and look forward to welcoming you back to Extended Stay America soon! Sincerely, Hotel Management
Great customer service! Modern and clean room !
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,418 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.