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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
incoming, the desk clerk was busy, but didn't tell me where the room was other than 3rd floor once I asked him. No elevator. The room seemed clean, but stained carpet, a wobbly toilet, mystery something on the bathroom floor (looked like a wax candle had spilled... I didn't investigate) The room needed some kind of freshener though I know people cook in the rooms. It was quiet, for the most part. The clerk at check out was much friendlier and gracious.
Business response:
Dear Jennifer, Thank you for taking the time to share your experience. We sincerely apologize for any inconvenience you encountered during check-in and for the condition of the room. Your concerns about cleanliness, maintenance, and the need for a fresher atmosphere are important to us, and we will address them with our team. We are glad to hear that your check-out experience was more positive. Guest satisfaction is our priority, and we appreciate your feedback as we work toward improving our services. We hope you will consi... read more
Comfortable
Great Staff 🙌 Overall Pleasant Stay
Business response:
Dear Rosa,Thank you for your kind words! We are delighted to hear that you had a pleasant stay and that our staff made a positive impression. Providing great service is our top priority, and we truly appreciate your feedback. We look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
Juste moyen Service minimum dans tous les domaines.
Business response:
Dear Elisabeth,Thank you for sharing your feedback. We regret that your experience did not fully meet your expectations. Providing excellent service is important to us, and we apologize if we fell short during your stay. Your comments are valuable, and we will use them to improve our guest experience in all areas. We appreciate your time and hope you will consider giving us another opportunity in the future for a more satisfying stay.Sincerely,Hotel Management
Glad I didn't listen to the negative reviews. My stay was wonderful. Front desk customer service aimed to please. Room was clean and comfortable. I would definitely stay again.
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,434 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.