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Extended Stay America - Chesapeake - Crossways Blvd.
- Hotels
- Chesapeake, VA
About this business
Location details
1540 Crossways Blvd., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is amazing but rooms smell of smoke. May need new carpet.
Business response:
It's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments regarding the smoke odor have been shared with the housekeeping team. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
2 nights stay. Not terrible, but not great either. Bed was uncomfortably firm, water pressure was almost non-existent, wifi signal was so weak I often couldn't get sites to load. Front desk clerk was friendly enough, but not very professional, I did not feel comfortable asking for anything. Everything was clean. I let them know they needed maintenance to check out the room for the issues I found.
Business response:
Jennifer, thank you for being our guest. We are happy to know you had an overall pleasant experience. However, we are sorry for the issues you encountered during your stay and for the inconvenience it caused. We have shared your concerns with our appropriate team members to ensure this is not repeated again. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.
How is Extended Stay America - Chesapeake - Crossways Blvd. rated?
Extended Stay America - Chesapeake - Crossways Blvd. has a 3.3 star rating with 2,535 reviews.
When is Extended Stay America - Chesapeake - Crossways Blvd. open?
Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.