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Extended Stay America - Chesapeake - Crossways Blvd.

4.3
  • Hotels
  • Chesapeake, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

1540 Crossways Blvd., Chesapeake, VA, 23320, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,329 reviews
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Anonymous 
6 years ago

Comfortable stay 

Business response:

We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a comfortable stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Not worth it to for us save the $15 The smoke-free room smelt like smoke. The sheet was stained with a yellow spot near the pillow area. There were people loitering everywhere. The hotel front desk was ineffectual, turning us away after telling us there was no room under my girlfriend’s name and not bothering to check my name from my drivers license that I had given her. We had to suggest that she check other information to locate the room. We were trying to keep the hotel cost down but in the end I think it would have been ... read more

Business response:

Thanks for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your feedback holds a lot of importance as it highlights areas of improvement, so it has been discussed with the concerned individuals in an effort to deliver better service and facilities to our guests moving forward. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area... read more

Catherine's profile image
Catherine 
6 years ago

Business response:

Catherine, thank you for your rating. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your rating. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Crossways Extended Stay I was in town for a family emergency and extended stay provided a good room for a food price. I was impressed with the quality. 

Business response:

Thank you for choosing Extended Stay America. It's so nice to know you liked our well-maintained room and that you found us to be a good value. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

I give the staff a 10 especially Both front desk women. Very professional. I will recommend this place. 

Business response:

Thanks for staying with us and recognizing our Front Desk team! Making our guests feel welcome and at home is the goal of every team member, and they will be happy to hear their efforts were noticed. Thanks so much for recommending Extended Stay America to future guests, and we look forward to your return visit! Sincerely, Hotel Management 

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Anonymous 
6 years ago

Okay for a quick stay There were bugs in the bathroom. Probably from a leak or something ,as the flooring around the tub was coming up a bit. There was an unpleasant smell but it may have been due to certain foods being cooked in the room. I was going to cancel my second night but ended up staying since there were no other choices that were reasonable at the time. Did appreciate the free WiFi and location. The staff was friendly and apologized for the bugs. 

Business response:

Thank you for staying with us. We are glad you had an overall pleasant time here and that you liked our courteous service. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We hope to have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Alisha's profile image
Alisha 
6 years ago

Great stay Enjoyed my stay the ladies at the front desk were really nice and made me laugh Sallie and the other ladie with dreads. Will be going back soon. 

Business response:

Alisha, thank you very much for the review of your experience. We are thrilled to know you liked our offerings and that our excellent service made your time a memorable one. On behalf everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chesapeake - Crossways Blvd.

How is Extended Stay America - Chesapeake - Crossways Blvd. rated?

Extended Stay America - Chesapeake - Crossways Blvd. has a 4.3 star rating with 1,329 reviews. 

When is Extended Stay America - Chesapeake - Crossways Blvd. open?

Extended Stay America - Chesapeake - Crossways Blvd. is open now. It will close tomorrow at 12:00 a.m.