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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff and loved the suite studio kitchen. Horrible continental breakfast on a small table in the front area of the lobby.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your fully-equipped room and were impressed with the courteous service provided by our staff. However, we regret our breakfast not being to your expectations. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
A mixed experience at a no frills motel Staff was friendly and room was clean but the motel did not give us what we booked. When we booked a room, we booked a room with a king sized bed but got instead two double beds. We were told that they make a decision the day of the reservation of what room we would get even though we booked a king room months before. Overall, the room was clean and comfortable and the staff was nice. My other complaint was that they did not provide much in the way of personal items. All they had given... read more
Business response:
Steven, thank you for the review. We are disappointed to read our team was not able to accommodate you in the room you reserved which made an impact on your stay. Your feedback has been discussed with our team to find out what went wrong with your reservation and to avoid such problems going ahead. Also, we regret the inconvenience you had concerning in-room amenities. On a positive note, we are glad you had an overall comfortable stay, and we hope these positive aspects of your visit will help you choose us again in the fut... read more
I checked out early due to the overwhelming smell of marijuana. The carpet in the hall needed to be vacuumed, the elevator floor was filthy. Nice property... just needs more housekeeping staff.
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered while you were here and the smoke smell you experienced while you were here. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. Also, know we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right... read more
Didn't have any dislikes. Property is clean quiet and professional
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked our courteous associates and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The hotel is pretty basic, notany amenities, but all you need for a quick rest from traveling. The pet friendly attitude is very great. Only a $25 cleaning fee per pet, which is pretty fair. Location makes it a great stopover in the way to the OBX.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us.We areglad our convenient location was perfect for you and your stay was comfortable with us. Thank you once again for your terrific feedback, and we hope to welcome you and your pet back soon. Sincerely, Hotel Management
Kind of dirty Needs some cleaning
Business response:
Duvall, thank you for the nice rating of Extended Stay America. We are glad you enjoyed your stay with us, but we regret the cleanliness issue you encountered. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Decent Property Property is showing signs of it's age. No room amenities such as coffee. Overall I would stay again but wouldn't pay more than $105 per night.
Business response:
Woodley, thank you for being our guest. We are pleased overall you had a pleasant visit, we are sorry we missed meeting some of your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,713 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.