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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kind of dirty Needs some cleaning
Business response:
Duvall, thank you for the nice rating of Extended Stay America. We are glad you enjoyed your stay with us, but we regret the cleanliness issue you encountered. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Decent Property Property is showing signs of it's age. No room amenities such as coffee. Overall I would stay again but wouldn't pay more than $105 per night.
Business response:
Woodley, thank you for being our guest. We are pleased overall you had a pleasant visit, we are sorry we missed meeting some of your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The bathtub was dirty and even after we asked them to clean it, it was half cleaned. Once you get off the elevator the hallway stinks. I dont know if it was food that was cooked or trash that needs to be taken out from someones room.
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered in your room and the odor you experienced in the hallways. Even more distressing is the fact we were not able to resolve the problem to your satisfaction. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will give us a chance to redeem ourselves the next time you are in the ar... read more
Great Overnight Stay Luvar, the gentleman that checked us in was wonderful. He was super friendly and informative. The room was adequate for our stay, however, the bed was in desperate need of being replaced. There was a very obvious, visible sag toward one side of the mattress, which resulted in us sliding toward the center if we tried to move to either side of the bed. We found it comical enough that it wasn't worth asking to be moved, but with it being visible to the naked eye that the mattress was sagging, it is definite... read more
Business response:
Jennifer, thank you for choosing Extended Stay America for your overnight stay. It’s a pleasure to know you liked the service provided by our courteous associates. We will be sure to share your compliments with Luvar for taking good care of you. However, we regret the inconvenience you had due to the mattress. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hote... read more
It was nice, we got there and check in in less than 5minutes, even like she was having phone calls left and right she make sure we had our key,I'm going back definitely
Business response:
Abdoulaye, thank you for sharing your comments online. It is a delight to know you had an excellent stay and that our friendly service provided by our associates made for a memorable experience. On behalf of everyone at Extended Stay America, we thank you for praising our team, and we invite you for another visit. Sincerely, Hotel Management
Decent hotel
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you liked our offerings and had a great stay with us. Your review is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
No more rooms left at the Inns Service great refrigerator was nasty with old moldy food inside the bathtub was dirty with footprints these was found once we checked in there was no other room available so we dealt with it
Business response:
Anthony, thank you for your feedback. We apologize for not living up to our commitment to a clean, fresh, well-maintained suite during your visit. Your feedback will be shared with our housekeeping and maintenance teams for review and action. However, we are glad you had an overall good stay and liked our friendly service. We appreciate you being our guest and hope to see you soon again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 4.3 star rating with 1,068 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.