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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice facility and quiet location, staff where all nice and cordial. My only suggestion would be it would have been nice to have breakfast available. There were prepackaged mini muffins, instant oatmeal and instant grits as well as coffee and hot water for tea available but I was expecting more.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you liked our well-kept property and that you also appreciated our associates. We appreciate all of your feedback and will use it for future improvements. Thank you once more for choosing us for your visit, and we look forward to seeing you again. Sincerely, Hotel Management
Not Impressed The hotel is convenient in location and looks appealing from the outside. The rooms are dated, sparcly furnished and uncomfortable, for an Extended Stay. The breakfast consisted of a prepackaged muffin of which they only had one type, a granola bar, again only one type to offer and coffee. I would not stay here again. Too many other options on the same block.
Business response:
Dwayne, thank you for being our guest. Although you liked our location and overall had a pleasant stay with us, we are sorry our room was not to your expectations and that you were unhappy with our grab-and-go breakfast. Your comments will be shared with our brand leaders to determine new breakfast offerings. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for an even better experience. Si... read more
The room was not vacum well and there was a noticable spot on the fitted sheet. The rug at the entrance to the hotel lobby was also filthy. I have stayed at this chain of hotel before and my husband and i notice similiar patterns. My husband reminded me after i booked it 😞
Business response:
Thank you for choosing our hotel. On behalf of the entire housekeeping team, please accept our sincerest apologies for the service issues you had during your stay. We have processes in place where our housekeeping leaders double check every room prior to its occupancy by the next guest, but we apparently fell short in our processes. We are reviewing them so that we do not have this happen again in the future. Thank you again for bringing this to our attention, and we hope we are given the opportunity to redeem ourselves by h... read more
Old, leaky pipes. Breakfast us definitely a thumbs down. TV channel seldctions are no good. No trash can in the room and bathroom. Soda Vending machine not working.
Business response:
Thank you for being our guest and for taking the time to share your feedback. Please accept our apology for your unpleasant stay and that unhappy with our breakfast offerings. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. Rest assured that we are already working to prevent this from happening again. We hope that you will stay with us again. Sincerely, Hotel Management
Poor design for a new hotel It was ok. It was clean and close to expressways. It served its purpose however don't expect anything extra. I can't understand how a four story hotel could only have one small elevator for the entire hotel. One small ice machine on the first floor. A single wide entrance door that made it virtually impossible to get a luggage cart through. we had a pet friendly room on the 4th floor but a sign on the elevator said no pets allowed on the elevator. If that was the case then why not have pet rooms o... read more
Business response:
Thank you for choosing our hotel. We are pleased to know you liked our location and had a pleasant stay. However, we do apologize that you experienced longer than usual wait times for elevator service. Only having one elevator can cause delays, especially during peak times of the day. We will use your feedback as a training tool to improve our service and facilities going forward. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 4.3 star rating with 1,068 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.