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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We weren't given eash cloths, the pictures showed the room woth an actual stove but there was only a hot plate top situation. The breakfast was minimal
Business response:
Tia, thank you for your comments about your stay with us. We are sorry to read that you were disappointed with the lack of amenities in your room. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We apologize for the inconvenience this caused and hope you will return so we can make it up to you. Sincerely, Hotel Management
Location was fairly convenient. Property was dated and worn out. Maintenance was poor. Curtain was on the floor, had fallen off of the hanger. I had to use my Swiss knife to reconnect the curtains to the hanger.
Business response:
Thank you for the feedback. Although you liked our location, we are sorry for the maintenance issue you experienced in the room. Our rooms are checked on a regular basis by our engineering team, so we will have them address this issue immediately. Thank you for bringing this to our attention. We hope to have another opportunity to welcome you back to our hotel. Sincerely, Hotel Management
It was convenient and close to were I had to be at so. The only thing I had to ask for was was my eating utensils. The front seat person had them right away though so it was great stay. Michigan person
Business response:
Thank you for being our guest. We are thrilled to read you had an excellent stay and that our convenient location was perfect for your plans. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Convenient, good price, but not well-maintained. I booked two rooms. One room had no soap or box of tissues. The other room had broken light covers. The rooms were clean, and beds were comfortable
Business response:
Jack, thank you for staying at our hotel. We are pleased to know you liked our location and that you found us to be a good value. However, we are sorry for the housekeeping and maintenance issues you encountered. We have shared your feedback with the appropriate team so that we can improve our service and facilities going forward. We hope to have another opportunity to welcome you back soon so that we can provide you with a much better experience. Sincerely, Hotel Management
Ok, nothing woos or boos, no frills. We enjoyed having a working kitchenette. The place had been attended too. Lavar was pleasant. The area distance to places (shopping, snacks, etc) was great. Now the smell, scent of animals me sneeze. Hard to get.ridd of that. Also, the anals need to always be on keash and not assumming.everyine wants your dog running.up on them
Business response:
We appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback for the odor is shared with the housekeeping team to do deep cleaning of our property. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,713 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.