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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't have any dislikes. Property is clean quiet and professional
Business response:
Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked our courteous associates and that our well-kept property met all of your expectations for a perfect stay. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
The hotel is pretty basic, notany amenities, but all you need for a quick rest from traveling. The pet friendly attitude is very great. Only a $25 cleaning fee per pet, which is pretty fair. Location makes it a great stopover in the way to the OBX.
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend. Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us.We areglad our convenient location was perfect for you and your stay was comfortable with us. Thank you once again for your terrific feedback, and we hope to welcome you and your pet back soon. Sincerely, Hotel Management
Kind of dirty Needs some cleaning
Business response:
Duvall, thank you for the nice rating of Extended Stay America. We are glad you enjoyed your stay with us, but we regret the cleanliness issue you encountered. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Decent Property Property is showing signs of it's age. No room amenities such as coffee. Overall I would stay again but wouldn't pay more than $105 per night.
Business response:
Woodley, thank you for being our guest. We are pleased overall you had a pleasant visit, we are sorry we missed meeting some of your expectations. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
The bathtub was dirty and even after we asked them to clean it, it was half cleaned. Once you get off the elevator the hallway stinks. I dont know if it was food that was cooked or trash that needs to be taken out from someones room.
Business response:
Thank you for posting a review of your stay. We apologize for the cleanliness issues you encountered in your room and the odor you experienced in the hallways. Even more distressing is the fact we were not able to resolve the problem to your satisfaction. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. We hope you will give us a chance to redeem ourselves the next time you are in the ar... read more
Great Overnight Stay Luvar, the gentleman that checked us in was wonderful. He was super friendly and informative. The room was adequate for our stay, however, the bed was in desperate need of being replaced. There was a very obvious, visible sag toward one side of the mattress, which resulted in us sliding toward the center if we tried to move to either side of the bed. We found it comical enough that it wasn't worth asking to be moved, but with it being visible to the naked eye that the mattress was sagging, it is definite... read more
Business response:
Jennifer, thank you for choosing Extended Stay America for your overnight stay. It’s a pleasure to know you liked the service provided by our courteous associates. We will be sure to share your compliments with Luvar for taking good care of you. However, we regret the inconvenience you had due to the mattress. We have taken note of your feedback and will share it with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hote... read more
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,754 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.