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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was cereal on the floor under the bed. The toilet had poop around the rim.And the shower was dirty. The floor had some type of dust on it. I dont think The rest room was cleaned at all. It was stocked with clean towles and wash cloths.
Business response:
Tina, thank you for staying with us. We apologize for the cleanliness issue you experienced in your bathroom. Please be assured that your feedback has been discussed with the housekeeping team and are working with them so that they will be more diligent following established protocol so we do not repeat what you experienced. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
good location, nice staff when checking in and out, room was clean.
Business response:
We are so glad you enjoyed your time at Extended Stay America. We couldn't be happier that we were able to impress you with our service and facilities. Thank you for your wonderful review, and we look forward to your next visit. Sincerely, Hotel Management
The property itself was fine. The room appearance was great too. The bathroom was roomy and the room was a decent size for what you pay. However, the ODOR of the room was terrible. It smelled like someone had bathed the room in their after workout sweat. It smelled like severe stinky armpits.
Business response:
Kath, thanks for evaluating your visit to our hotel. Although you had an overall pleasant experience, we apologize for the odor issue you came across while you were here. Your experience is shared with our housekeeping department to do a deep cleaning of your room. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
My company works in every state in the united states. This is the best hotel in the united states. It should be classified as a 5 star Hotel. Customer service treat you as family. I cant remember her nane but she works the morning shift. The precious sweet light skinned lady. Shes an angel. Thank you sweetie for the way you and your staff took care of us. We appreciate you and we will be back soon. God Bless you guys.
Business response:
Thank you for posting your review of Extended Stay America. We take great pride in delivering friendly, professional service to all our guests so we especially appreciate your complimentary remarks. Our goal is to provide an extraordinary guest experience in a contemporary, luxury setting. Your comments are confirmation that we are meeting our goals in service excellence. It was a pleasure to have you as our guest, and we hope that you will visit us again very soon. Sincerely, Hotel Management
Overpriced This hotel is not very comfortable, has almost no amenities, but is safe. Walls are a little thin. Cost is too high for what you get.
Business response:
Ted, thank you for being our guest. We are truly sorry to know you were disappointed in the cost of your stay and that we missed meeting some of your expectations. We conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Business response:
Salvador, we are delighted you had an outstanding stay at Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Arlisia, thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Real affordable Affordable and 24min from the beach........................................
Business response:
Thank you for choosing Extended Stay America on your trip to our city. We are delighted to know you liked our convenient location as it was perfect for your needs and that you liked our affordable price. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 4.3 star rating with 1,068 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.