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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Aaron, thank you for your feedback. We are sorry there were afew issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
The property was nice However, Didn’t like the grab and go breakfast
Business response:
Thanks for evaluating your experience at Extended Stay America. We are pleased to read you liked many aspects of our hotel and had a comfortable stay with us. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Kelly, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The shower was FILTHY. There was a patch of white on the floor where you could tell some sort of mat was laying in the shower for a long time. All around it was black dirt and grime. There was also a lot of hair in the shower. It looked like they just turned the shower on hot and splashed water around to clean it, no soap or disinfectant was used.
Business response:
Thanks for being our guest. We are disappointed reading you didn’t have an excellent stay with us. Kindly accept our apologies for the housekeeping issues you encountered in your room. Your feedback is discussed with the concerned team in an effort to take the necessary remedial action and ensure our future guest don’t experience the same. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
First time staying at an extended stay hotel and loved it.....location was great...quiet....clean....didnt come by every morning beating on door....5*****
Business response:
John, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know our location was convenient for you and that you were impressed with your well-maintained room. We hope you will come back and see us on your next trip to Chesapeake. Sincerely, Hotel Management
Our stay was outstanding. 100% on point. We definitely will stay here again. It was close to basically anywhere you might wanted to go. Food, Wawa's for gas and 7 minutes to waterside, downtown Norfolk. Plus, the beds were very comfortable. The pillows were just what the Doctor ordered. I suffer with neck pain a lot. I never had any problems at all, all weekend. This is a major plus. Now, I need to know the name of the pillows that they have there.
Business response:
William, thank you for the very nice review of the Extended Stay America. We are glad to know you were impressed with our location and that our comfortable bedding provided you with a relaxing experience. It was a pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Wonderful experience! Even though a family emergency caused us to be super late arriving, the staff was considerate and concerned enough to call and inquiry if we were still coming and needed to keep the room before just giving it away to someone else! After traveling 10 hours with 3 kids that was greatly appreciated!
Business response:
Ryan, thank you for the wonderful review. We’re thrilled to know you loved the service provided by our courteous staff and that you enjoyed your time with us. On behalf of everyone here at Extended Stay America, we invite you to stay with us again! Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
My visit Needs to clean better. Hallways full of dog hairs and room bathroom was dirty
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant time here. Your feedback with regard to the cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,713 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.