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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not pleasant When I first got there it was about 6 or 7 pm. The floor when you first walk in was filthy. The first hotel room I received was horrible. The radiator had mold all inside the vent part and what I can describe as debrie of some kind. There were cob webs all over the window sill, there was a dust patch building under the desk where the tv was stationed. The television remote was filthy and looked like someone had been eating chicken wings and left there food all over the remote. It was clearly built up over time, ... read more
Business response:
Jason, our job is to provide a clean and comfortable hotel experience to our guests. We can't apologize enough for the cleanliness issues you described from your stay. Thank you so much for bringing this to our attention so we can review this with our housekeeping team and ensure it’s taken care off. On a brighter note, I am glad you enjoyed the service provided by William. I will share your feedback as well. Thank you for your patience, and we hope you will visit us again for a better experience. Sincerely, General Manager
Chesapeake The location is excellent and close to shopping areas.
Business response:
Elizabeth, thank you for choosing Extended Stay America for your stay. We are delighted to read you had a comfortable visit and our location close to shopping areas was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back when in Chesapeake area. Sincerely, General Manager
I will not stay there again I am use to getting my rm clean and clean tiowels,water wasn't hot
Business response:
Valerie, thank you for sharing your candid evaluation. Please accept our sincere apologies for the housekeeping issues in your suite. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. Please know, this service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. We are sorry ... read more
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Good hotel.
Business response:
Cynthia, thank you for staying at Extended Stay America. We are glad to read you had an enjoyable experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Easy check in/check out easy check in/check out and no issues with noise or disturbances of any kind.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with all the aspects of our hotel, especially with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Our stay was very good, but the beds were in need of replacement. I have some back problems and after sleeping on the beds, my back feels very bad.
Business response:
Camille, thank you for being our guest at Extended Stay America - Chesapeake - Greenbrier Circle. We are pleased to know that you overall had a good stay, but, we're sorry that you found the bed uncomfortable. We will share your concern with our management team to improve our future guest’s experience. We hope you will choose us again the next time you visit our area. Sincerely, General Manager
Business response:
Shamica, thank you so much for the terrific rating regarding your stay at Extended Stay America - Chesapeake - Greenbrier Circle. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 4.3 star rating with 1,068 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.