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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
My visit Needs to clean better. Hallways full of dog hairs and room bathroom was dirty
Business response:
Thank you for your review of Extended Stay America. We are glad you had a pleasant time here. Your feedback with regard to the cleanliness has been shared with our housekeeping team to be more diligent in their efforts. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
It was at a great location for the venue i was attending
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that our location was convenient for your needs. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Corry, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
This is a basic no frills hotel. The place was a little dated. I did see a sign for no pets on the elevator and someone walked the dog right on... For the quick overnight it worked.
Business response:
Ryan, thanks for being our guest. We are delighted to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. We have strict policies where we prohibit the movement of pets, so we appreciate you bringing this to our attention as we can address it appropriately. It was a pleasure having you with us, and we hope to see you again soon. Sincerely, Hotel Management
have a small pet? Want to shop? This place is 4U I recommend Extended Stay America Greenbrier Circle It is a good value They allow pets Service Desk Staff-Excellent, Room cleanliness - Very Good They privide a grab & go continental breakfast + coffee/tea until 9:30am Regret: the TV picture reception was very poor and drains were stopped up They provide a laundry They have a small gym The location is great for businesses, schools, restaurants, movie theaters, malls, gas station, grocery stores, book stores, etc.
Business response:
James, thank you for sharing your experience with us and for recommending us online! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Room was clean & a good size. Only issues I encountered were when we attempted to check in. We arrived an hour prior to check-in time & were told they had no rooms available. Generally most hotels try to accommodate you but they told us come back in an hour which was disappointing since we were in town for an event. The other issue was the room was reserved for a family of 3 but not enough wash cloths & towels were provided. However as soon as I called for them to bring them up they did quickly. I didn’t try the breakfast so... read more
Business response:
Trish, thanks for choosing Extended Stay America while here for an event. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you had a great stay with us. However, we are sorry as we couldn't provide you with an early check-in. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
There was cereal on the floor under the bed. The toilet had poop around the rim.And the shower was dirty. The floor had some type of dust on it. I dont think The rest room was cleaned at all. It was stocked with clean towles and wash cloths.
Business response:
Tina, thank you for staying with us. We apologize for the cleanliness issue you experienced in your bathroom. Please be assured that your feedback has been discussed with the housekeeping team and are working with them so that they will be more diligent following established protocol so we do not repeat what you experienced. We hope you will consider a return visit so we can restore your confidence. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,806 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.