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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Robert, we are pleased to see your excellent rating. Thanks for letting us know your stay was a fantastic one. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Rodney, we are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, General Manager
Chesapeake The location is excellent and close to shopping areas.
Business response:
Elizabeth, thank you for choosing Extended Stay America for your stay. We are delighted to read you had a comfortable visit and our location close to shopping areas was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back when in Chesapeake area. Sincerely, General Manager
I will not stay there again I am use to getting my rm clean and clean tiowels,water wasn't hot
Business response:
Valerie, thank you for sharing your candid evaluation. Please accept our sincere apologies for the housekeeping issues in your suite. Your comments have been shared with our housekeeping team to ensure your experience is not repeated. Please know, this service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. And fresh linens and towels along with any toiletries are always available at the front desk. We are sorry ... read more
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of your trip. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Good hotel.
Business response:
Cynthia, thank you for staying at Extended Stay America. We are glad to read you had an enjoyable experience with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Easy check in/check out easy check in/check out and no issues with noise or disturbances of any kind.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed your time with us and were impressed with all the aspects of our hotel, especially with the service provided by our staff. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Not pleasant When I first got there it was about 6 or 7 pm. The floor when you first walk in was filthy. The first hotel room I received was horrible. The radiator had mold all inside the vent part and what I can describe as debrie of some kind. There were cob webs all over the window sill, there was a dust patch building under the desk where the tv was stationed. The television remote was filthy and looked like someone had been eating chicken wings and left there food all over the remote. It was clearly built up over time, ... read more
Business response:
Jason, our job is to provide a clean and comfortable hotel experience to our guests. We can't apologize enough for the cleanliness issues you described from your stay. Thank you so much for bringing this to our attention so we can review this with our housekeeping team and ensure it’s taken care off. On a brighter note, I am glad you enjoyed the service provided by William. I will share your feedback as well. Thank you for your patience, and we hope you will visit us again for a better experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,754 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.