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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Our stay was very good, but the beds were in need of replacement. I have some back problems and after sleeping on the beds, my back feels very bad.
Business response:
Camille, thank you for being our guest at Extended Stay America - Chesapeake - Greenbrier Circle. We are pleased to know that you overall had a good stay, but, we're sorry that you found the bed uncomfortable. We will share your concern with our management team to improve our future guest’s experience. We hope you will choose us again the next time you visit our area. Sincerely, General Manager
Business response:
Shamica, thank you so much for the terrific rating regarding your stay at Extended Stay America - Chesapeake - Greenbrier Circle. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We hope you are already planning another trip our way. Sincerely, General Manager
Business response:
Thank you for being our guest. We are glad that overall you were pleased with your stay. However, I am sorry for not living up to all your expectations. We hope to have the chance to serve you again in the future. Sincerely, General Manager
Good hotel, spacious room, quiet and good location to get to things in Chesapeake, Norfolk, or Virginia Beach, comfortable new bed and the recliner was nice to relax in. only downside was breakfast offered was just coffee, oatmeal, and prepackaged muffins.
Business response:
Thank you for sharing your kind comments regarding your stay. We are thrilled to read your room accommodations were much to your liking and that you valued how comfortable you were at our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good Choice Overall great experience. Hotel was clean, quiet and staff was friendly
Business response:
Thank you for taking the time to share your experience. It is great to see you valued the friendliness of our staff and that your overall experience at our hotel was a pleasant one. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Big Daddii Roundtree Best customer service!!! Loved Mrs. Cassndra.
Business response:
Thank you for taking the time to share your experience. I am pleased to read you received excellent customer service from our staff. They will be informed on the excellent job they are doing assisting guests. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
The hotel has a strict 3pm check in, we had to wait 20 minutes to check in because we were before 3pm. The beds were not made after our first night, nor were we given clean towels. We asked for clean washcloths around 3:30 and did not receive the until after 9pm. They were clearly short staffed. The overall hotel was not very clean.
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,754 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.