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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and Quiet This was a great location near Chicago Midway. I arrived after midnight but they were able to accommodate my check in. Parking lot was well lit and felt safe enough. The room was clean and quiet. The hotel is in need of renovation but it’s kept clean and provided a comfortable night’s rest.
Most of the week, the elevator had issues, with people getting stuck in the elevator several times. Which I understand things happen.
The elevator was broken/unserviceable for 2 days during our stay, so we had to use the stairs & carry our luggage up to our room on the second floor which was a slight inconvenience The cable in our room did brocade local Chicago Cubs baseball games during our stay, which would have also been nice to watch especially since the hotel is so close to Chicago.
Check in was a breeze. Advertisement for rooms - the pictures aren't exactly accurate. I have no complaints since I only stayed 1 night. There's an old cigarette smoke odor in my room. Building could use a little TLC. Other than that it's great for the night and the price.
Decent hotel for the money Quiet hotel. New tvs which were nice. Was told beds were new, thet were somewhat hard. Most of the staff was very pleasant.
Business response:
Dear Marie, Thank you for being our guest and for sharing your experience with fellow travelers. We’re so glad to hear you found us to be a good value and enjoyed the peaceful atmosphere during your visit. It’s also great to know the updated features added to your comfort, and we’re delighted that our team made a positive impression. We understand preferences for mattresses can vary, and we appreciate your honest feedback. We hope to welcome you back to Extended Stay America for another relaxing and enjoyable stay soon. Sinc... read more
The staff was excellent and very accommodating. My only complaint was the cleanliness of the room and establishment. There was a distinct smell throughout and I had to clean my room after housekeeping had done so.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased to know the team made a positive impression and ensured you felt well cared for throughout your visit. However, we regret that the overall condition of your room and the environment did not meet expectations. We understand how important a fresh and well-prepared space is to your comfort, and your comments will be shared with our team to help guide future improvements. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 3.6 star rating with 1,943 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.