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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Absolutely great
Business response:
Thank you for staying with Extended Stay America!
Business response:
Thank you for stay with Extended Stay America.
Business response:
Thank you for stay with Extended Stay America.
I had a great experience for my first time staying at your property.
Business response:
Thank you for stay with Extended Stay America.
Run down and old property. Kitchenette in the room was empty. No pots, silverware. Useless. I needed a key replacement around 10pm and had to wait for the staff who was napping in the office to attend to me. Customer service needs improvement.
Business response:
Dear Samantha, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Your remarks are vital and will help us in improving the guest's expectations as we move ahead. We will also addre... read more
Easy check in and great service!
Business response:
Dear Edwin, It was fantastic to have you as our guests at Extended Stay America, and we are delighted you were pleased with our easy check-in process and the team's excellent service. We love taking care of our guests, and we are happy it showed. Thank you for all the kind words, and we hope all of you will come back and visit us soon! Sincerely,Hotel Management
Business response:
Thank you for stay with Extended Stay America.
This hotel needs a facelift. Looks like it’s stuck in the 90s. Definitely smells like people smoke in the rooms. It was affordable at 2 am on a Friday. Staff is great!
Business response:
Dear Viktor, Thank you for your feedback. We appreciate your comments about our affordability and the positive remarks about our staff. We’re continuously working to enhance our property and address any concerns guests may have. Your input helps us prioritize areas for improvement. We hope to provide a more updated experience for you in the future.Sincerely,Hotel Management
Business response:
Thank you for stay with Extended Stay America.
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.