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Extended Stay America - Chicago - Burr Ridge

4.3
  • Hotels
  • Burr Ridge, IL

About this business

HospitalityHotels

Location details

15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,351 reviews
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Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America. We would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The heater in our room did not work and they immediately moved us to another room. No fuss. I was very satisfied with the whole experience. 

Business response:

Thanks for being our guestExtended Stay America. We are delighted to read you had a comfortable stay and liked theattentive service provided by our staff.Thank you again for your comments, and we look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, ​​​​​​​Hotel Management 

F's profile image
6 years ago

Refrigerator was dirty and old. There where stains inside the freezer. No, cups supplied. Bed was hard n not comfortable. Brown n rust spots on kitchen appliances. The night manager was great but everything else sucked. 

Business response:

Thank you for staying at Extended Stay America. We are sorry for the issues you experienced during your stay with us. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

M's profile image
6 years ago

This is an older property. The rooms could use some modernizing including perhaps new cooktops. Otherwise the place is clean, quiet, has cooking facilities and a full sized frig. Its ok and basic accomodations. 

Business response:

Thank you for being our guest. Although you had an overall pleasant time with us, we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Raymond's profile image
Raymond 
6 years ago

Business response:

Raymond, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Nice clean hotel, staff friendly will stay again. 

Business response:

Thank you for choosing Extended Stay America for your needs. We are delighted to read you like our well-maintained property and the courteous service provided by our staff. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - Burr Ridge

How is Extended Stay America - Chicago - Burr Ridge rated?

Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews. 

When is Extended Stay America - Chicago - Burr Ridge open?

Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.