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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ashley, thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, we always want to know if there is anything we can do to improve your experience while you are here as we would love to ensure your 100% satisfaction. We appreciate your business and hope to see you on your next visit to our area. Sincerely, Hotel Management
Nice stay. Nice cozy room. Very clean. Grab and go coffee and breakfast items in the morning.I enjoyed my short stay.
Business response:
Susan, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are glad to know you liked your well-maintained room and the ease and variety of our grab-and-go breakfast. We appreciate your stay and look forward to welcoming you back soon. Sincerely, General Manager
Good value driven property I needed temporary housing between moves. While it's no-frills, this provided a good option. The price was right you could get a cuppa coffee in the lobby before starting your day and use the coin-op laundry facility . The staff was friendly and orifessiinal
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is appreciated, and we hope you will visit us again. Sincerely, General Manager
Attendant had no clue. She sent me to 2 dirty room Woman had no clue which rooms were clean. I got sent to 2 different dirty rooms before i got a clean one. Very bad internal communication
Business response:
Jeff, please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We take great pride in the service, cleanliness and maintenance of our hotel, and we hope this incident will not keep you from returning to enjoy a great experience nex... read more
Friendly staff, nice room I only stayed here for one night, but will definitely stay here next time I'm in the area. Staff was friendly and even changed my room to non-smoking when checking in.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America - Chicago - Burr Ridge. It’s a pleasure knowing our staff took excellent care of you and made you feel welcome. We look forward to welcoming you back soon. Sincerely, General Manager
Decent for a young couple on a budget. Service was good, our A/C unit was broken, however, causing us to leave open our window as an alternative. Clean and comfortable otherwise. Great location, right off the expressway and across from the shopping center.
Business response:
Our thanks for reviewing your stay at Extended Stay America - Chicago - Burr Ridge. We are delighted to know you liked our location and the service we offered. We value your observation in regard to the HVAC unit in your room and have shared it with my engineering team. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Jermaine, thanks so much for the wonderful rating. We are glad we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Chicago - Burr Ridge. Sincerely, General Manager
Business response:
Tadeusz, thank you for the four-star rating of Extended Stay America - Chicago - Burr Ridge! We are delighted your stay was perfect in every way, and we look forward to your next visit with us. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Chicago - Burr Ridge. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,351 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.