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Extended Stay America - Chicago - Burr Ridge

4.3
  • Hotels
  • Burr Ridge, IL

About this business

HospitalityHotels

Location details

15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,419 reviews
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Moe's profile image
6 years ago

Really nice staff and clean hotel.i enjoyed my stay and I would recommend to everyone to stay here for long stays. It’s pet friendly and they do deep cleaning to all the rooms afterwards 

Business response:

Moe, we are thrilled that our service and facilities lived up to expectations. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We hope Extended Stay America will be your first choice every time your travels bring you to the area! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Room is clean. Staff is friendly and accommodating. Trash can at stair exit to parking lot was overflowing and smelled. 

Business response:

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked your well-kept room and were impressed with our courteous associates. Also, we have asked our housekeeping team to be more diligent going forward. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management 

Perry's profile image
6 years ago

Great value I was very impressed with everything. I didn’t expect very much for the low price but much more than I bargained for. 

Business response:

Perry, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The location is convenient to highway. Parking was not a problem. Staff were excellent especially Kassim. 

Business response:

Thank you for staying at Extended Stay America. We are delighted you enjoyed our convenient location and courteous service. We will be sure to share your compliments with the entire team, especially Kassim. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America. We would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The heater in our room did not work and they immediately moved us to another room. No fuss. I was very satisfied with the whole experience. 

Business response:

Thanks for being our guestExtended Stay America. We are delighted to read you had a comfortable stay and liked theattentive service provided by our staff.Thank you again for your comments, and we look forward to welcoming you back on your next visit. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, ​​​​​​​Hotel Management 

F's profile image
6 years ago

Refrigerator was dirty and old. There where stains inside the freezer. No, cups supplied. Bed was hard n not comfortable. Brown n rust spots on kitchen appliances. The night manager was great but everything else sucked. 

Business response:

Thank you for staying at Extended Stay America. We are sorry for the issues you experienced during your stay with us. We have made a note of your feedback and have shared it with the appropriate team so that we can improve our future guest's experience. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - Burr Ridge

How is Extended Stay America - Chicago - Burr Ridge rated?

Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,419 reviews. 

When is Extended Stay America - Chicago - Burr Ridge open?

Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.