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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
This is an older property. The rooms could use some modernizing including perhaps new cooktops. Otherwise the place is clean, quiet, has cooking facilities and a full sized frig. Its ok and basic accomodations.
Business response:
Thank you for being our guest. Although you had an overall pleasant time with us, we are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Raymond, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Nice clean hotel, staff friendly will stay again.
Business response:
Thank you for choosing Extended Stay America for your needs. We are delighted to read you like our well-maintained property and the courteous service provided by our staff. It was a pleasure serving you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Great no frills place in a very nice area I had to spend one night in this area, and this was very reasonably priced. Full refrigerator, two burner stove, microwave, I can see why people who must have an extended stay would choose this place. No safe in the room, though, at least none that I found. The included breakfast was coffee, tea, oatmeal, muffins, granola bars. It did not have a separate breakfast area; it was a "grab and go" type place, or you had to go back to your room. I would stay there again. It's only a mile o... read more
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with your well-equipped room and that you loved our ideal location. It was a pleasure accommodating you, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Check in was perfect... Wouldn't mind going back. Left something in the room though and housekeeping wouldn't let us go back in to get it.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. However, we regret the poor service you experienced. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,419 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.