Extended Stay America - Chicago - Burr Ridge

Business response:

Thanks for taking the time to review your experience at Extended Stay America. We are delighted to read you had a relaxing stay with us and were impressed with the service provided by our courteous staff. On behalf of everyone here, we thank you for recognizing our efforts and invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Sheena, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management 

Business response:

Theresa, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased you had an overall enjoyable stay and that you liked the value we offer. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with our leadership team for any future improvements. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Hector, thank you for sharing your review of staying at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and enjoyed your time here. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your nice rating about your stay with us. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope the Extended Stay America will be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Schamira, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your fabulous review and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management