This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No Complaints! I have no complaints about this place. Room was clean, warm and comfy and the ladies at the front desk were nice and friendly.
Business response:
Diamond, thank you for choosing Extended Stay America and sharing your experience. We are delighted to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Won't ever go back! I stayed at the Burr Ridge Ill location. I reserved a SMOKING room. The room's door was broken because It wouldn't catch on to the latch. It took two hours for the manager to switch my room which delayed me for my meeting as I couldn't leave my valuables in a unlocked room. After my room was switched, the lamps on the wall didn't work but I was already late and decided to not complain about it. Two days later, I received a loud knock on the door with a girl telling me rudely that I should have been gone a... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. Hotel Management
Amazing staff! The staff was so friendly and so accommodating! A special thanks to Ariel for being so helpful!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. We will be sure to share your compliments with Ariel for a job well done! It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
10/10!
Business response:
Thank you for choosing to stay at Extended Stay America. We are thrilled to know you enjoyed your time with us and that you were impressed with all the aspects of our hotel. Thanks again for your feedback, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
everything is good, but never seen worsted breakfast, coffee for breakfast? Servise is good, room is very clean, the place is quiet and comfortable for vacation
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the service provided by our staff. However, we are sorry our breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We look forward to seeing you again soon! Sincerely, Hotel Management
Difficult to find in a snow storm, but once there, was confertable and staff was friendlh
Business response:
Thanks for taking the time to review your experience at Extended Stay America. We are delighted to read you had a relaxing stay with us and were impressed with the service provided by our courteous staff. On behalf of everyone here, we thank you for recognizing our efforts and invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Sheena, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Quiet hotel close to major roads and activities Check in went well. Cart was available. So nice to have a frig and freezer and cooking facilities. No room on one side of the bed so a little difficult getting in and out of bed. Better pillows please.
Business response:
Thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.