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Extended Stay America - Chicago - Burr Ridge
- Hotels
- Burr Ridge, IL
About this business
Location details
15 W. 122nd S. Frontage Rd., S Frontage Rd, Burr Ridge, IL, 60527, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Attendant had no clue. She sent me to 2 dirty room Woman had no clue which rooms were clean. I got sent to 2 different dirty rooms before i got a clean one. Very bad internal communication
Business response:
Jeff, please accept my apologies for your suite not being totally ready for occupancy when you checked into our hotel. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning process is complete and it has been inspected by a supervisor. We take great pride in the service, cleanliness and maintenance of our hotel, and we hope this incident will not keep you from returning to enjoy a great experience nex... read more
Friendly staff, nice room I only stayed here for one night, but will definitely stay here next time I'm in the area. Staff was friendly and even changed my room to non-smoking when checking in.
Business response:
Thank you for sharing your wonderful review of your visit to Extended Stay America - Chicago - Burr Ridge. It’s a pleasure knowing our staff took excellent care of you and made you feel welcome. We look forward to welcoming you back soon. Sincerely, General Manager
Decent for a young couple on a budget. Service was good, our A/C unit was broken, however, causing us to leave open our window as an alternative. Clean and comfortable otherwise. Great location, right off the expressway and across from the shopping center.
Business response:
Our thanks for reviewing your stay at Extended Stay America - Chicago - Burr Ridge. We are delighted to know you liked our location and the service we offered. We value your observation in regard to the HVAC unit in your room and have shared it with my engineering team. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Jermaine, thanks so much for the wonderful rating. We are glad we met all your expectations for an enjoyable experience. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America - Chicago - Burr Ridge. Sincerely, General Manager
Business response:
Tadeusz, thank you for the four-star rating of Extended Stay America - Chicago - Burr Ridge! We are delighted your stay was perfect in every way, and we look forward to your next visit with us. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we hope to see you again at Extended Stay America - Chicago - Burr Ridge. Sincerely, General Manager
Muy bien. La verdad está muy bien lo único. Que no deberían dejar a personas que estén con perros en el hotel por lo demás excelente
Business response:
Thank you for choosing to stay at Extended Stay America - Chicago - Burr Ridge. We are delighted to know you were comfortable here and that you were impressed with most aspects of our hotel. We also appreciate your observation and look forward to seeing you again soon! Sincerely, General Manager
Short Stay I stayed at the Extended Stay Burr Ridge for a very short trip. The room was clean and comfortable.
Business response:
Thank you for staying with us and providing your feedback. It's great to read you enjoyed your clean and spacious suite! Our Housekeeping and Engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. Thanks again for posting your review, and we look forward to having you back at Extended Stay America - Chicago - Burr Ridge on your next visit to our area. Sincerely, General Manager
Business response:
Wow - Christina, it was a pleasure having you as our guest at Extended Stay America - Chicago - Burr Ridge. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating, and we look forward to your return visit. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Burr Ridge
How is Extended Stay America - Chicago - Burr Ridge rated?
Extended Stay America - Chicago - Burr Ridge has a 4.3 star rating with 1,396 reviews.
When is Extended Stay America - Chicago - Burr Ridge open?
Extended Stay America - Chicago - Burr Ridge is open now. It will close tomorrow at 12:00 a.m.