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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I love the front desk. Meriam was lovely not sure on the spelling. I will be back. The best part is this hotel has ovens! Not only that but the hot water is to die for.
Business response:
Dear Jasmine, Thank you for your excellent review of your recent stay at Extended Stay America! We are thrilled to hear that you enjoyed your stay with us, especially our attentive front desk staff and that our in-room amenities like ovens and hot water made your stay more comfortable. We take pride in providing exceptional service to our guests and will surely pass along your kind words to Meriam and the rest of our team. We appreciate your patronage and look forward to welcoming you back to our hotel soon!SincerelyHotel Ma... read more
Business response:
We are happy to hear that you had a pleasant stay with us. We look forward to welcoming you again in the future
El lugar está bien para una estancia corta. El desayuno es únicamente un café y pan.
Business response:
Dear María, Thank you for choosing Extended Stay America for your recent visit. We are glad to learn that you enjoyed most aspects of your stay. However, your total satisfaction is our primary objective; therefore, we apologize for the disappointment with the choices we offered for our grab-and-go breakfast. We will share this review with the appropriate individuals to see what we can do to meet our guest’s expectations. It was a pleasure hosting you, and we hope you will return for a more exceptional experience.Sincerely,Ho... read more
Business response:
Thank you for your review. We are happy to hear that you had a pleasant stay. We look forward to welcoming you back in the future.
Rooms are large and comfortable, and the staff is always friendly and helpful. The temperature was unbearably warm and I actually had to turn the air conditioning on to be comfortable, which seems not eco friendly (Shouldn't need AC in January in Illinois). Also, the property advertises breakfast included, but this consisted of black coffee, a few bagged muffins and some packets of oatmeal that could be mixed with hot water. No juice, no fruit, not even toast available. I suggest removing the "free breakfast" ad... it just c... read more
Staff was friendly and helpful. Property is a bit run down, but clean and comfortable.
Terrible bed!! Somewhat clean room. The bed was absolutely UNCOMFORTABLE. The room seemed very dated but was mostly clean (outside of some bugs we killed). I would not stay at this property again.
Business response:
Dear Guest, Thank you for making us part of your travel plan. Please accept our apologies for the inconvenience caused to you in the room with the bed. Our aim is to provide a comfortable and relaxed night's stay, but it did not happen in your case. Your feedback is shared with the concerned individuals to see how we can correct this. We agree with you that our accommodations, while well-maintained, require updating. We are pleased to say we are in the process of finalizing the details of our upcoming remodel. In the meantim... read more
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 376 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.