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Extended Stay America - Chicago - Elgin - West Dundee

3.0
  • Hotels
  • West Dundee, IL

About this business

HospitalityHotels

Location details

2185 Marriott Drive, West Dundee, IL, 60118, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.01,035 reviews
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Phyllis's profile image
Phyllis 
4 months ago

Business response:

We appreciate your review, and hope to see you again soon! 

Chris's profile image
Chris 
4 months ago

Business response:

Thank you so much for your review, and we hope you'll come back soon! 

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Barbara 
4 months ago

Stay was great. Whole building and room smelled a little funky, though. Didn’t help that they were remodeling 😅 

Business response:

Dear Barbara, Thank you for your review. We are glad to hear you had a great stay overall and appreciate your understanding during our remodeling phase. However, we are sorry about the unusual odor you noticed in the building and the room. Renovations can sometimes cause temporary disruptions, and we are working hard to minimize their impact while improving our facilities for future guests. Your feedback means a lot to us, and we hope to welcome you back to an even fresher and more comfortable environment soon! Sincerely, Ho... read more

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Arcides 
4 months ago

Great place to stay 

Business response:

Dear Arcides, thank you for the perfect 10/10 rating! We’re thrilled to hear you had a great stay and truly appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Hotel Management 

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James L 
4 months ago

It was great 

Business response:

Dear James, thank you for your 8/10 rating! We’re happy to hear you had a great stay and appreciate you taking the time to share your feedback. We look forward to welcoming you back and making your next visit even better! Sincerely, Hotel Management 

Michael's profile image
Michael 
4 months ago

ESA is a good price, but there always seems to be some catches. In thus case I was on the 3rd floor with a broken elevator. In the room I could get the AC thermostat to work and the front desk couldn't tell me, and there would be no one who could help until 9 o'clock the next morning. After 15 minutes or so I figured it out. But if just need a decent bed and a shower, the price is good. 

Business response:

Dear Michael, Thank you for sharing your experience. We’re glad that you found your room comfortable, though we understand the frustration of being on the third floor with the elevator issue and having trouble with the air unit. We appreciate your patience in figuring it out on your own, and we’ll work with our team to make sure guests have clearer instructions and support in the future. Your feedback is important, and we hope to welcome you back for an even smoother stay next time. Sincerely, Hotel Management 

Viridiana's profile image
Viridiana 
5 months ago

Good service and clean room 

Business response:

Dear Viridiana, thank you for your feedback! We’re pleased to hear you enjoyed both the service and the cleanliness of your room. Our team takes pride in making sure guests feel comfortable and well taken care of, and it’s wonderful to know that came through during your stay. We look forward to welcoming you back again soon! Sincerely, Hotel Management 

Elijah's profile image
Elijah 
5 months ago

Hi 

Business response:

Dear Elijah, We are happy you chose Extended Stay America for your recent visit to our city. It is glad that you enjoyed your time with us. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely, Hotel Management 

Elisabeth's profile image
Elisabeth 
5 months ago

Cute 

Business response:

Dear Elisabeth, thank you for the perfect 10/10 rating! We’re so glad you enjoyed your stay and truly appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee

How is Extended Stay America - Chicago - Elgin - West Dundee rated?

Extended Stay America - Chicago - Elgin - West Dundee has a 3 star rating with 1,035 reviews. 

When is Extended Stay America - Chicago - Elgin - West Dundee open?

Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.