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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was to my expectation.Thanks
Business response:
We are thrilled to hear that you enjoyed your stay at the Extended Stay America Chicago Elgin West Dundee. We hope that when your travels bring you to the area again, we are your hotel of choice.
No ice machines and when i reserved 2 rooms i couldn't have both in my name
Business response:
Dear Keith, thank you for taking the time to share your comments. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary, and we are very grateful for your feedback.Sincerely,Hotel Management
We didn’t like the smell of the rooms
Business response:
Dear Martha, thank you for your candid review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. We are glad that you enjoyed other aspects of our hotel. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely,Hotel Management
Smelled Very dated. Claims to be smoke free but the room smelled like an ashtray.
Business response:
Dear Laura, thank you for taking the time to give us feedback on your recent stay. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future.Sincerely,Hotel Management
Hotel room's need some work The people on the front desk are very professional and friendly, the only issue was in the shower drain was clogged and the TV remote didn't work but is nice place to stay
Business response:
Dear Jesus, we are glad to know that you were pleased with the exceptional service from our staff. We will share your compliments with our team to let them know their hard work and efforts are appreciated. Please be assured that we will share your concerns with our maintenance team and ensure this does not happen again to our future guests. We wish to invite you back to visit us next time your travels bring you to this area and enjoy a comfortable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 402 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.