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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for your review. We are happy to hear that you had a pleasant stay. We look forward to welcoming you back in the future.
Rooms are large and comfortable, and the staff is always friendly and helpful. The temperature was unbearably warm and I actually had to turn the air conditioning on to be comfortable, which seems not eco friendly (Shouldn't need AC in January in Illinois). Also, the property advertises breakfast included, but this consisted of black coffee, a few bagged muffins and some packets of oatmeal that could be mixed with hot water. No juice, no fruit, not even toast available. I suggest removing the "free breakfast" ad... it just c... read more
Staff was friendly and helpful. Property is a bit run down, but clean and comfortable.
Terrible bed!! Somewhat clean room. The bed was absolutely UNCOMFORTABLE. The room seemed very dated but was mostly clean (outside of some bugs we killed). I would not stay at this property again.
Business response:
Dear Guest, Thank you for making us part of your travel plan. Please accept our apologies for the inconvenience caused to you in the room with the bed. Our aim is to provide a comfortable and relaxed night's stay, but it did not happen in your case. Your feedback is shared with the concerned individuals to see how we can correct this. We agree with you that our accommodations, while well-maintained, require updating. We are pleased to say we are in the process of finalizing the details of our upcoming remodel. In the meantim... read more
thax very much-loved
Business response:
We are thrilled to hear that you enjoyed your stay at the Extended Stay America Chicago Elgin West Dundee. We hope that when your travels bring you to the area again, we are your hotel of choice.
Business response:
We are thrilled to hear that you enjoyed your stay at the Extended Stay America Chicago Elgin West Dundee. We hope that when your travels bring you to the area again, we are your hotel of choice.
Everything was to my expectation.Thanks
Business response:
We are thrilled to hear that you enjoyed your stay at the Extended Stay America Chicago Elgin West Dundee. We hope that when your travels bring you to the area again, we are your hotel of choice.
No ice machines and when i reserved 2 rooms i couldn't have both in my name
Business response:
Dear Keith, thank you for taking the time to share your comments. We were disappointed to read about your experience and apologize for the issues you had with your reservation. Please be assured we will take appropriate action where necessary, and we are very grateful for your feedback.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.3 star rating with 422 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.