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Extended Stay America - Chicago - Elgin - West Dundee
- Hotels
- West Dundee, IL
About this business
Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.Stay at Extended Stay America - Chicago - Elgin - West Dundee, an extended-stay hotel in West Dundee, Illinois. We sit near some of Illinois' top destinations including Elgin Symphony Orchestra, Grand Victoria Casino, and Sears Centre Arena.
Location details
2185 Marriott Drive, West Dundee, IL, 60118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
good afternoon Allison,Thank you for the great rating! We hope to welcome you back again soon! Have a great day!
It was quiet, pet friendly the only issue I had was the some equipment didn’t work in my room but I let them know and they switched me right away.
Business response:
Good morning Kianne,Thanks so much for the great rating and review! We are sorry about the maintenance issues that you encountered, but glad that they were remedied ASAP for you!Please come back again soon. Have a great day!
Business response:
Good morning Joshua,Thank you so much for the great rating! Please come back and see us again soon! Have a great day!
Business response:
Dear Pamela, thank you for taking the time to leave this review. We are so thrilled to see that you had such a positive stay and would love to know how to make it even better next time! We hope to welcome you back soon! - Sincerely, Hotel Management
Subpar room Staff was amazing but the condition of the room itself was subpar. The room was missing doors for the bedroom and bathroom which means no privacy. The oven was missing the knobs, the fridge was dented everywhere, there was no extra linens or pillows even though this is a multi family room. Complementary “breakfast” included granola bars, muffins and oatmeal. As a family this was one of the features as to why we chose this hotel but unfortunately were let down.
Business response:
Dear Guest, Thank you for your feedback. We’re pleased to hear that our staff made a positive impression. However, we sincerely apologize for the condition of the suite you described. This is far from the experience we aim to provide. Also, we regret the breakfast did not meet your expectations. Regarding the suite, we will address these issues with our maintenance team to ensure all in-room amenities are in the best condition for our guests. We hope to have the opportunity to make your next stay with us outstanding in every... read more
Business response:
Dear Mauda, thank you so much for your excellent rating! We are thrilled that you had a wonderful experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back on your next visit. Sincerely, Hotel Management.
Business response:
Dear Valeria, thank you for taking the time to leave this review. We are so thrilled to see that you had such a positive stay and hope to welcome you back soon! - Sincerely, Hotel Management
Business response:
Dear Anabel, thank you for taking the time to leave this review. We are so pleased to see that you had such a positive stay and hope to welcome you back soon! - Sincerely, Hotel Management.
It was average, there was a roach in our room
Business response:
Dear Arshad, Thank you for your feedback. We regret to hear about the pest issue you encountered. Please know that we take such concerns seriously and are addressing them promptly. We appreciate your input and hope to provide a more satisfactory experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Elgin - West Dundee
How is Extended Stay America - Chicago - Elgin - West Dundee rated?
Extended Stay America - Chicago - Elgin - West Dundee has a 4.4 star rating with 402 reviews.
When is Extended Stay America - Chicago - Elgin - West Dundee open?
Extended Stay America - Chicago - Elgin - West Dundee is open now. It will close tomorrow at 12:00 a.m.